Qantas ends in-flight duty free shopping

Australia’s leading airline Qantas has confirmed that it will no longer offer in-flight duty free shopping to passengers.

The airline confirmed that it would bring an end to in-flight duty free shopping as of January 2018 to TR Business via Alpha Flight Services, which manages the airline’s onboard offer and 72-page ‘In Sky Shopping’ catalogue.

In a statement, Alpha Flight Service duty free manager Lenelle Williams said: “I can confirm that Qantas have made the decision to discontinue their traditional offering of inflight duty free and are taking the opportunity to realign their retail channels in response to changes in customer demand and retail-buying patterns.

“The offering of In Sky Shopping Duty Free will cease from 1st January 2018, with the last flight departing the Australian ports on 31st December 2017.”

Qantas management is said to now be exploring alternatives to the traditional seat-side shopping experience. However airline’s decision was reported to have been made in response to the changing shopping habits of consumers, with the rise of online shopping leading to a decline in in-flight duty free sales on Qantas flights. Online retail giant Amazon only launched in Australia this week.

The Australian airline had offered the service for the past 13 years.

Leave a Reply

Your email address will not be published. Required fields are marked *

Subscribe to our newsletters

Marketing Executive

Harviestoun Brewery
London, UK

Content Marketing Assistant

Matthew Clark Bibendum
London, UK

Retail Sales & Operations Manager

Davy's Wine Merchants
London, UK

Head Distiller

Little Bird Gin
London, UK

Events Assistant

Speciality Drinks
Park Royal, London, UK

Digital Sales & Marketing Executive

Roberson Wine
London, UK

Brand Marketing Manager

Maverick Drinks
London, UK

PR and Communications Manager

Maverick Drinks
London, UK

Various Sales Roles

Amathus Drinks Plc
Bristol, Cardiff, Cornwall, Devon, Leeds and Birmingham

The City Wine & Spirits Show

London,United Kingdom
12th Oct 2018


5th Nov 2018


London,United Kingdom
11th Mar 2019
Click to view more

The Global Malbec Masters 2017

the drinks business is proud to announce the inaugural Global Malbec Masters 2017

The Global Sparkling Masters 2017

the drinks business is thrilled to announce the launch of The Global Sparkling Masters.

Click to view more