Logistics Support Administrator – Maternity Cover

Sazerac UK Limited t/a Hi-Spirits
Walton on Thames, UK
Full Time
Job posted
March 29, 2018
Closing date
29 Apr 2018

An expanding Spirits distributor is looking to recruit a Logistics Support Administrator (LSA) to cover the current LSA who will be taking maternity leave from May 2018.

The LSA will be working in a small team of 4 in Walton on Thames (moving to Kingston upon Thames Summer 2018) alongside another LSA, a Logistic Support Specialist and the Operations Manager.

The role will be responsible for ensuring orders are processed and dispatched while resolving any issues that may arise during the process all while providing an outstanding end to end customer service experience.


Primary Duties

  • Processing Customer Sales orders on in house SOP system
  • Booking in Customer deliveries
  • Dealing with customer requests and queries on the phone
  • Listing and maintaining customer invoice pricing
  • Listing and maintaining customer promotional discounts
  • Listing and maintaining accurate product costs including supplier costs and other elements of the cost build


Ad hoc Duties

  • Setting up new customers on in house database system
  • Resolving issues around orders such as shortages, breakages, mispicks etc.
  • Completing new line forms for new customer products
  • Requesting information from suppliers for new products
  • Ensuring all information for under-bond customers is present and ready for submission to our bonded warehouse and HMRC
  • Placing Purchase orders with Suppliers & arranging transport
  • Manual Stock Check
  • General administrative work


Experience and Skills required

  • Good communicator with an impeccable telephone manner (Essential)
  • Proficiently use Microsoft Office, in particular Excel & Word (Essential)
  • Provide accurate and detailed information in a timely and professional manner (Essential)
  • Excellent organisational skills with the ability to interact with individuals from all levels within the organisation (Essential)
  • Excellent numeracy and attention to detail (Essential)
  • Customer oriented and proactive in taking initiatives (Essential)
  • Desire and willingness to learn, self-improve and take on new tasks as and when presented (Essential)



Apply for Logistics Support Administrator – Maternity Cover

Must be a .doc, .pdf, .docx, .rtf file and no bigger than 2Mb
Must be a .doc, .pdf, .docx, .rtf file and no bigger than 2Mb