Fine Wine Shop Manager – Retail

London, UK
£40,000 - £45,000 + Bonus
Full Time
Job posted
May 12, 2017
Closing date
12 Jun 2017

Fine Wine Shop Manager – Retail

£40,000 – £45,000 + Bonus


One of the Wine World’s most exciting & talked about wine companies

This is an exciting opportunity for an experienced shop Manager with a strong background in premium retail, with a broad knowledge of wine, in particular fine wine.

You will be highly motivated and able to lead the team of 10 at the central London location.

You will have a good understanding of the London fine wine market plus the ability & initiative to help drive the business forward as part of a dynamic management team – in return you will have the opportunity to work in an exciting, vibrant environment as part of a hugely talented team dealing with some of the World’s finest wines & rarest spirits.


The Role

  • Provide great customer service & motivate staff
  • Using your charisma, you will drive sales forward
  • You should have a good understanding of the sales process & be ready to offer consistently excellent service to ensure an exceptional customer experience.
  • Work alongside the other shop manager to drive sales forward
  • You will work shifts over a 45-48-hour week, including evenings and weekends, with opening times of 9am-9pm.
  • Manage sales and operations of the Wine Shop
  • Sell wines, Fine Wines, Champagnes & rare spirits to an affluent, global clientele.
  • Accountable for the shop’s sales performance vs plan.
  • Manage stock closely to minimise losses and to maintain stock file accuracy.
  • Deliver excellence in customer service and manage complaints.
  • Manage and lead a team of 10, overseeing scheduling, payroll, recruitment and appraisals.
  • Develop and deliver engaging and informative team briefings to all staff.
  • Build and maintain relationships with other divisions across the store



  • A passion for and broad knowledge of wine. WSET level 2 or above desirable
  • Excellent numeracy and written communication skills.
  • Experience of organising, hosting and marketing tasting events – both formal and informal
  • Ability to take full responsibility for the day to day running of the store.
  • Experience managing and leading teams
  • A background in Fine Wine or Rare Spirit Retail, Luxury Goods or the wider Hospitality Industry with a focus on premium & prestige
  • Good spoken & written English essential.
  • Great customer service & staff motivation skills
  • High-calibre, charismatic, sales orientated
  • Excellent communication and customer service skills
  • Strong ability to build rapport with customers and advise on wine, spirits and specialist purchases at all levels
  • A well-developed sales instinct and commercial awareness to grow general sales and private client fine wine opportunities.
  • A high level of integrity, reliability and trustworthiness together with a positive, driven and self-motivating attitude.
  • Organisational skills and an attention to detail

If you have similar previous experience and would like to be considered, then please send your CV through to / 02077902666

To view other great opportunities please check out our website at or call us on 0207 790 2666

Apply for Fine Wine Shop Manager – Retail

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