Fine Wine Sales Administrator

Davy's Wine Merchants
London, UK
£28k, commensurate with experience
Full Time
Job posted
February 22, 2018
Closing date
22 Mar 2018

Founded in 1870, Davy’s Wine Merchants is an importer, wholesaler and retailer.  Our fine wine sales are growing and we are seeking an experienced fine wine Sales Administrator with a minimum of 2 years’ experience in a dedicated fine wine merchant.  Reporting to the Head Of Private Sales, this is a key role, requiring excellent customer service skills and expertise in all areas of fine wine administration, including ongoing development of company systems to take the business forward.


Key duties

  • Fine wine order processing (Ex-cellar, IB & DP) and administration for private and trade customers
  • Responding to availability enquiries from private and trade customers
  • Working with the Fine Wine Sales Manager to create fine wine offers of IB and XC wines, drafting weekly e-shots
  • Update blogs, wine news, market analysis and contribute to social media feeds
  • Assist with providing fine wine content and product information for the website
  • Fine Wine List maintenance (various media) with daily updates, publishing to website
  • Maintain Fine Wine sales order dashboard and Cellar Plan customer dashboard
  • Monthly transfers and annual statements, updating customers on balances as required
  • Drinking recommendations to private reserve customers
  • Preparation of valuations for purchase / sale of customer wines on Liv-Ex
  • Administer annual storage statements and admin of customer storage accounts
  • Compile tasting sheets for and attend company fine wine tastings and occasional dinners
  • Coordinate fine wine meetings, creating agendas and minutes


Key Skills & Experience

  • A positive ‘can do’ outlook, comfortable with multitasking and team working
  • Engaging approach to customers
  • Advanced skills with MICROSOFT NAVISION, BEVICA or similar packages (2 + years)
  • Experience (2+years) of administering En Primeur campaigns, broking enquiries and customer cellars
  • Experience (2 years +) sales support in a specialist fine wine merchant
  • Exemplary attention to detail
  • Demonstrable experience in developing administrative systems within a comparable organisation
  • Advanced skills with MS Office (Word, Excel), including advanced spread sheet design
  • Experience with CRM / database management and creating mail shots
  • Experience with maintaining Wine Searcher Listings and Liv-Ex data feeds
  • WSET Level 3 or equivalent, excellent fine wine knowledge, confident wine communicator
  • Excellent standard of literacy, accuracy and grammar in all written communication



Salary: From £28k, commensurate with experience, support with ongoing WSET training, a generous team discount scheme and other benefits


Application Deadline: 16th March 2018

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