Customer Service Advisor

Park Royal, London NW10, UK
Starting from £21k plus bonus
Full time
Job posted
March 2, 2018
Closing date
02 May 2018

Amathus is a London based specialist drinks importer and distributor offering on trade clients a complete drinks solution.

Following great growth, we have an opening in our Customer Service team. This department is the heart of our business, interacting with all departments and our customers on a daily basis. The ideal candidate will want a challenging, office based job, where multitasking is key!

Necessary Skills

  • Good operating knowledge of all Microsoft programmes (previous use of Navision highly desirable)
  • Excellent telephone manner and customer service skills
  • Professional level of English
  • Ability to multitask and work under pressure
  • A broad existing knowledge of the drinks trade
  • A good knowledge of spirits and wines
  • Intermediate WSET qualification (or equivalent knowledge)

The day to day role will include: processing sales orders (email, phone and fax); dealing with any customer product queries; adjusting customer pricing; helping logistics plan their timetable; running sales reports; analysing sales patterns and communicating with purchasing; working closely with credit control and relating key information with customers and general office tasks such as filing.

This is a demanding but rewarding role, and requires the flexibility to work in shift patterns within the hours of 7am-7pm.

You will become a valued member of a hardworking, dynamic team, with targets set and the opportunity to beat them, as a part of a larger growing premium drinks

Equal consideration will be given to all candidates, irrespective of their gender, race, disability, marital status, religion, age or sexuality.

Apply for Customer Service Advisor

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