Assistant Retail Manager

Company
The Whisky Exchange
Location
London, UK
Salary
Competitive salary
Contract
Full Time
Job posted
November 9, 2017
Closing date
09 Dec 2017
 
 

 Job Specification

An exciting opportunity has arisen for a Full Time Assistant Retail Manager role at The Whisky Exchange, Covent Garden; one of London’s leading spirits retailers.

The position is for a 40-hour per week contract, based on 5 days out of 7 per week. Hours and days of work will vary each week dependent upon staffing requirements.

The role will involve a strong focus on stock control, staff management and maintaining exceptional levels of customer.  Ideally the candidate will some previous management experience. A working knowledge of spirits and liqueurs is desirable but not essential, however the candidate must have a passion and desire to learn about whisky and other spirits.

The role involves moving, stretching, lifting, bending and carrying of boxes and materials.

Skills and Aptitude

The ideal applicant should:

  • Have a passion for whisky and other fine spirits.
  • Be ready and able to manage a small, dynamic team.
  • Enjoy working with the public.
  • Have experience with stock control systems and back-office administration.
  • Be confident and assertive, with leadership experience.
  • Competent use of Microsoft Word, Excel and Outlook.
  • Be prepared to lift and move cases of bottles.
  • Be able to work flexible hours.

 

Responsibilities

The position will involve the following roles and duties:

Stock Control

  • Placing stock purchase orders and return orders
  • Price adjustments and special offers
  • Adding, amending and monitoring stock details and levels

Staff Management

  • Responsible for staff motivation and productivity
  • Disciplinary procedures and regular appraisals

Customer Service

  • Ensuring high levels are maintained
  • Handling of any complaints
  • Control of sampling activities
  • Banking and Cash Management
  • End of day procedures and reports
  • Weekly banking, change orders and balancing of floats
  • Purchasing bottles from private sellers

Housekeeping

  • Daily monitoring of emails
  • Shop cleanliness and tidiness of storage areas
  • Replenishing of stock

Events

  • Set-up and break down of tasting events
  • People management on the day
  • Preparation and placing stock orders for upcoming events
  • Contributing new ideas for tasting events
  • Maintaining good relations within the building
  • Regular updates and contributions to social media channels
Apply for Assistant Retail Manager



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