How LCB supports clients across the UK drinks trade
After its win at The Drinks Business Awards 2025, LCB’s clients tell db how the logistics experts help them in their business.
The Drinks Business Awards are always fought over intensely, a situation that London City Bond (LCB) knows well. Having secured a commendation in 2023, it returned in 2024 to win Best Distribution Company. This year, it added another accolade to its impressive CV: LCB was recognised as Best Wine Storage Company (over one million cases).
The judges were impressed by its efficiency, its ability to manage vast accounts and centres, and its customer service. Yet a table of professionals in London poring over awards submissions can only offer part of the story. To understand it in full, you should speak to those who rely on LCB.
Hence db has got the feedback from those who really matter. From national agencies to events companies to independent bottlers, this is how leading drinks companies rate LCB.
Awin Barratt Siegel Wine Agencies
ABS has entrusted London City Bond with the storage of our wines for over 15 years, including through some very challenging times. Their high level of service has remained consistent throughout. The LCB bonded warehouses ensure secure storage for both duty-paid and under-bond stock, and their delivery service is efficient and reliable across all customer sectors.
Despite their size, LCB offers the personal touch, and at ABS, we truly value having direct access to their team, including senior management. Their responsiveness, expertise, and proactive problem-solving make them an essential and trusted part of our business.
Michael Awin, partner
Champagnes et Châteaux
LCB are a vital part of our operation, I always feel that everyone is ready to do all they can to help Champagnes & Châteaux be as successful as we can be, from the warehouse team to the delivery drivers – those unsung heroes which we thank for the professional, courteous, and jovial service they provide – via all the hard-working and dedicated people in the office. Thank you for a job well done!
François Darriet, operations manager
Amie Wine
LCB have been the perfect partners for us at amie. We started small and have now grown with LCB’s flexible ‘pay as you go’ model. The D2C capabilities are excellent and exactly what we need as a brand that relies on a website sales and a social media presence. The trade delivery service is also seamless and efficient, which has helped us grow our trade arm 100% year on year.
Will Sandbach, co-founder
Lanson International UK Ltd
For over two decades, LCB has been Champagne Lanson’s trusted logistics partner in the UK, sharing a commitment to offering the best possible service to clients.
Everyone in the team at LCB, from the operation managers to orders, rework, customer services, stock control, goods in, IT, the pickers and warehouse staff, the transport teams and the drivers is professional, helpful and accurate, consistently delivering flexible solutions tailored to the evolving needs of the wine trade.
At Champagne Lanson we are grateful to be able to rely every day on the efficient service provided by LCB, not only for the day-to-day warehousing and distribution but also for supporting our business when dealing with special clients and events.
Federica Compostella, head of supply chain
Modal Wines Limited
Changing our logistics and warehouse partner was a big decision, and having now worked closely with the team at LCB for a couple of months we can easily say it’s one of the best business decisions we have made. We’ve been delighted with the professionalism of the entire team, the efficiency of the business at all levels, and the forward-thinking nature of upper management. The flexibility shown by the warehouse team meant that we were able to complete our move seamlessly and without a single day of downtime, a true testament to their know-how. We are more confident than ever that we have the right logistics and warehouse partner to handle the growth we are forecasting for the coming years. ”
Nicolas Rizzi, director
Les Caves de Pyrene
We have worked with London City Bond in Tilbury as our primary warehouse and distribution partner for over 20 years and I can honestly say that the service we enjoy has gone from strength to strength during that time. Michael Stone and his team are constantly striving to identify and implement improvements to facilities and systems in all parts of the business. Potentially more importantly though, they are also extremely responsive to requests and feedback that pertain specifically to us, making them feel like a genuine extension of our own organisation, rather than a third-party supplier.
Amy Morgan, managing director
Hayward Bros Ltd
We have worked with LCB for 10 years now and they have proven to be an excellent partner for the storage and distribution of our regular wines and the fine wine sector. Their expertise in this important side to the trade has meant that we can adapt to the changing needs of the market much more easily and with cost efficiencies, as well as making use of their scale to develop in directions that we otherwise could not do so easily. Working with LCB means that we can focus on our core business as we head closer to 100 years of trading.
Robert Hayward, managing director
Louis Latour Agencies
I’ve worked with LCB for nearly 20 years, and I wouldn’t hesitate to recommend them to any trade (or private) client. Every part of the business – from pickers to drivers and everything in between – is run with real professionalism. They’re accurate, flexible (and have saved us from more than a few tight spots), quick to turn goods around, and their Vision portal is a lifesaver. There are plenty of options out there for your bonded and supply chain needs, but for me, LCB is the best in the business.
James Laird, head of operations
Tom Gilbey Ltd
We have worked with London City Bond for many years. We have found their team consistently professional, ensuring that our shipments are handled in the utmost care. We can always be secure in the knowledge that our wine is delivered on time and in good order, for all our wine events.
They have also handled re-packs for us with great efficiency. Communication is clear and proactive, allowing us to have complete confidence throughout the process. London City bond sets the gold standard for reliability in the bonded warehousing industry and we couldn’t ask for a better partner.
Tom Gilbey, owner
The Heart Cut
When we started The Heart Cut, we knew we’d need trusted partners – people who understood the realities of small businesses and could support us through every step of our logistics and fulfilment journey.
LCB had just begun offering D2C fulfilment alongside their B2B services, and after a few conversations with LCB, it was clear they were the right fit for us. What sets LCB apart is their deep understanding of the intricacies of running a small business – and how vital customer service is to our success. Every order goes out promptly, their back-end system is really user-friendly, and LCB has been an invaluable guide, always ready with advice on the ‘how do we do this or that’ moments.
They now support us with both full bottle and sampling fulfilment – both B2B and D2C – and we’re genuinely grateful to have them as part of our ‘extended team’.
Georgie Bell, co-founder
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